Detroit-Windsor Tunnel to remain cashless after reopening Nov. 8 for vaccinated travelers

The Detroit-Windsor Tunnel will be fully reopened for vaccinated, nonessential travel to the U.S. effective Nov. 8, and it will remain cashless on the Detroit side of the border for those vehicles traveling to Canada. The Canadian side of the border will continue to accept cash tolls through the end of the year, at which point cash will no longer be accepted as a form of payment.
The new cashless process is simple: Travelers can sign up for an electronic Nexpress account, load up their account and receive a toll discount on every trip. Additionally, customers can continue to use credit and debit cards or mobile payments in the lane. Learn more at DWTunnel.com.
“It will be great to see our customers again, and we offer our thanks for the patience shown as we continue to navigate through this global pandemic together,” said Neal Belitsky, Detroit-Windsor Tunnel president. “We are happy to announce that we are reopening border travel to the U.S. through the tunnel to vaccinated, nonessential travelers, and we will be working with our partners in the U.S. and Canadian governments to ensure a safe return to service.”
Transit Windsor’s tunnel bus service currently remains suspended. We will alert media to when it resumes service.
Health screenings at points of entry may be required per U.S. and Canadian government guidelines. Prior to crossing the border, visitors to the United States should consult the Department of Homeland Security website to ensure that they meet the eligibility criteria to enter the country. American visitors to Canada should continue to consult the Public Health Agency of Canada website for entry eligibility requirements.
Before the pandemic, the tunnel served 12,000 daily customers and 4 million annually. Detroit-Windsor Tunnel is operated by Detroit-based American Roads through a lease with the City of Detroit that began in 1998 and runs through 2040. The company has invested more than $65 million in infrastructure, service, safety and security improvements to the tunnel since entering the agreement with the city. The current renovations come on the heels of improvements to the Detroit and Windsor plazas that were completed in 2015. Travelers can get real-time updates and traffic information online at www.dwtunnel.com, on Twitter @DetWinTunnel.